Privacy Policy
Last Updated: July 1, 2026
1. Introduction
This Privacy Policy explains how P.F Group ("we," "us," or "our") collects, uses, and protects information from visitors to our website and from individuals who contact us about real estate services in New York, including anyone who opts in to receive text messages from us.
2. Information We Collect
When you submit a form on our website, contact us, or opt in to text messaging, we may collect:
- Your name, phone number, and email address
- Property or inquiry details you provide in your message
- Whether you selected the SMS consent checkbox
- Technical information such as the page you submitted the form from and the date and time of submission
3. How We Use Your Information
We use the information you provide to:
- Respond to your real estate questions and inquiries
- Schedule, confirm, reschedule, or cancel appointments
- Provide the seller consultation, buyer guidance, or follow-up assistance you requested
- Send you text message updates, but only if you have opted in as described below
- Maintain records of consent and improve how we communicate with contacts
4. SMS Text Messaging Program
P.F Group offers an optional SMS program for individuals who explicitly opt in through the checkbox on our website contact form or by texting us directly. The SMS checkbox is unchecked by default, separate from acceptance of this Privacy Policy and our Terms & Conditions, and is never required to submit our form or use our website.
If you opt in, you may receive text messages related to your real estate inquiry, appointment confirmations, appointment reminders, scheduling updates, rescheduling or cancellation coordination, and related customer-care follow-up.
- Message frequency varies.
- Message and data rates may apply.
- Reply HELP for help.
- Reply STOP to opt out at any time.
- Consent is not a condition of purchase.
5. How We Share Information
We do not sell, rent, or share your personal information or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. We may share limited information with service providers who help us operate our business, such as scheduling, customer service, CRM, website hosting, or communication tools. These providers are only permitted to use your information to support P.F Group and not for their own marketing or promotional purposes.
6. Data Security
We use reasonable administrative and technical safeguards to help protect the information you share with us. No method of transmission or storage is completely secure, but we work to protect your information appropriately.
7. Data Retention
We retain your information for as long as needed to respond to your inquiry, provide requested services, and maintain accurate consent records for our SMS program.
8. Your Choices and Rights
You may opt out of SMS messages at any time by replying STOP to any text message. You may also contact us directly using the information below to ask questions about your information or to request that we correct or delete it.
9. Children's Privacy
Our website and SMS program are not directed to children, and we do not knowingly collect information from children under the age of 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact Us
See also our Terms & Conditions.